“Working with Kaylyn transformed how we approach growth and process—all in one partnership. As an amazing facilitator and educator, Kaylyn taught us how to take a design thinking approach and its application in designing employee journeys and people strategy.”

— Human Resources Team

“Kaylyn possesses a rare blend of expertise, adaptability, and leadership qualities that are bound to bring success to any team or project. She has also been an absolute delight to work with, and I would choose to work with her again in a heartbeat.”

— Product & Engineering Executive

“We've always been impressed by her innovative approach, strategic thinking, ability to consult with cross-functional partners to get things done, and her diverse skill set. She brings a design and people-centric approach to problem-solving and consistently thrives in complex and challenging environments.”

— SaaS Executive Team

“Kaylyn excels at connecting the dots and seeing the bigger picture, making meaningful contributions and innovations across our business.

Kaylyn knows that HOW things get done for a client is just as important as WHAT gets done.”

— Global Pharmaceutical L&D Leader

I can help make complicated things easier to understand, use, and get value from.

Product & UX Design

Design that respects the reality of work, and jobs to be done.

Experience Design & UX Strategy

Researching, designing, and testing the whole experience, not just a screen.

Learnability & Product Adoption

The best onboarding is a product that teaches itself.

Learning Experience Design

Learning experience designed like products, not courses.

Business Strategy & Design Consulting

A design partner who thinks like your head of product.

AI Product Experiences

Product experiences that thoughtfully leverage AI to build user capability, trust, and efficiency.

Have a problem that doesn’t quite fit with the above?

Kaylyn Frecker